Our phone lines have become busy вЂ“ thank you for the patience
To guarantee the security of y our staff and our customers, we have been after federal government directions surrounding Covid-19. This implies we now have less staff available plus it may just take much longer to respond to your call. WeвЂ™re extremely sorry for almost any inconvenience this might cause.
What can be done:
down load the HL software or online manage your account. When you have a relevant concern or need assistance, please check always our FAQs. E-mail us or deliver us a message that is secure and weвЂ™ll get back to you at the earliest opportunity.
Inform us what you need to share therefore we’ll explain to you some contact choices.
If you should be a client that is existing
The quickest and way that is easiest to include money to your account is online with a debit card. So that you can include cash:
sign in, along with your account ( e.g. Shares and Shares ISA) will likely be noted on the page that is first arrived at. Click the ‘Top up’ button beside the account you want to include cash to. This switch is in the ‘Actions’ line. Enter your card details and then click ‘Make payment’.
Please be aware: if you should be including cash to an ISA for the very first time in this taxation 12 months, the re payment will likely to be known as an вЂopening subscriptionвЂ™. This cash will, nonetheless, be put into your current ISA.
Instead, you could add cash on the phone by having a debit card, or utilize a software cheque and form. Continue reading “Call us. Our phone lines are extremely busy вЂ“ thank you for the persistence”